Dear Frontier Family and Friends,
For the past several months, the whole Frontier team has worked tirelessly in an attempt to find some clarity in these trying times. We want you to know that we understand and share in the frustration created by the COVID 19 pandemic as we all collectively try to navigate the uncertainty of our new reality. While the ever-changing nature of the response to this unprecedented situation has meant that definitive answers are hard to come by, we’d like to take a moment to explain what we do know.
The 2020 season at Frontier was poised to be one of the best in our 60 years of operation. With the recent establishment of the Thaidene Nëné National Park Reserve, and the subsequent purchase of Frontier by Łutsël K’é Dene First Nation, there was growing excitement amongst the staff, clientele and the community as a whole. Last summer was supposed to be about building upon the traditions and history of one of the Northwest Territories oldest Lodges, while at the same time renewing our commitment to providing our clients with world class experiences on the East Arm by expanding our programming to meet the growing demand for cultural and adventure-based tourism that will accompany the creation of Thaidene Nëné.
Unfortunately, the truth is that the unprecedented nature of the COVID 19 pandemic had a dramatic impact on our 2020 operations. With International and Territorial travel restrictions in place for all non-essential workers, and public health orders changing as fast as we could respond to them, we had to make the difficult decision to shut down our 2020 season in its entirety.
We’ve always said that the people truly make Frontier the special place it is, and we know our clients make the Lodge the incredibly special place it is. This past year has only exemplified that feeling!
Without you, our clients, we simply couldn’t do what we do and we owe a huge thank you to everyone for your continued support and commitment during the past year. It’s honestly been unimaginable. All your calls, emails, texts – and even a few letters – have truly made a huge difference.
As of February 2020, there is finally some positive news to report.
Vaccinations have officially begun in the Northwest Territories and perhaps more importantly, within our neighbouring community of Lutsel K’e. At this point, the NWT now believes everyone in the territory who wants a vaccine will have one by April! Which is undoubtedly a very positive step towards reopening.
However, no plan for the border or easing of restrictions has been announced to date. So, while there’s reason to be hopeful about summer 2021, we simply don’t have the answers we’re all looking for just yet.
We want to take this opportunity to reassure all of you once again, that Frontier Lodge will be here whenever travel restrictions and public health measures allow us to welcome you back. Plus, we can’t wait to show you all the work we’ve put into the ole place !
In the meantime, while we’re optimistic we will be able to operate in some capacity in 2021, it’s important that you know how Frontier will be approaching this summer, which is the same way we approached the uncertainties we all faced last year.
- Deposits will remain refundable up until April 1st, 2020.
- After that point, any deposits left on account, will be non-refundable, but can be put on account for a trip in 2022 if COVID restricts our ability to operate again this year.
- No balance payments will be requested until we have clarity on this summer.
- If you don’t feel comfortable or can’t travel this summer and would like to push your trip forward to 2022, you can do so at anytime.
We understand this isn’t an ideal situation, especially for new clients who’ve never fished with us before, but Frontier is trying to strike a balance between being ready to operate, letting clients secure their trip dates and giving everyone the flexibility they need to respond to their own unique situations during these trying times.
We’d like everyone to know, that we’re doing everything we can to ensure Frontier is ready to operate this year no matter what public health measures are required. But, we unfortunately have no say on border closures or 14-day quarantine measures.
COVID or not, at Frontier our work never stops. While we weren’t able to welcome our valued clients to the Lodge in 2020, we forged ahead with renovations to ensure that when guests can return, the Frontier experience will be better and safer than ever!
So, rest assured, that while you may be at home longingly looking at your fishing gear, know that the Lake Trout are still getting fatter, the Northern Pike are getting longer, and the Arctic Grayling will nevertheless be waiting in the riffles for the next caddis to float by.
This will end, and when it does, a trip to Frontier will be exactly what we all need!